Staples in Allen, TX Closed now

Reviews about Staples

• ★ ★ ★ ★ ★

  September 27, 2019, by Richard Golden
  I would like to share my experience with having the Tech Group at this location work on the problem of recovering my data from my computer crash. I spoke with the manager at this location Jacob and explained that my computer had passed all hardware tests but it could not find the hard disk suggesting that the Windows 10 Pro operating system had become corrupted. The Store Manager Jacob outlined a logical plan for attempting to recover the data from the computer. As a computer scientist, I understand that despite best intentions and having the appropriate data recovery tools, data recovery is never guaranteed but I did have valuable data on my computer and decided to move forward with the plan suggested by Jacob. Justin, who works in the tech center, proceeded with the data recovery under the supervision of Jacob. I'm pleased to report that (in this case) they were successful and they recovered my data. Although it is important to emphasize that data recovery in such situations is never guaranteed regardless who attempts this process, I was impressed with the logic, care, and concern of the Allen Staples group in attempting to recover my data and was very pleased that they were successful! I plan to avoid losing my data in the future by having good backups but if this situation arises in the future I will definitely consider this particular group as a possibility. I recommend this group (and especially Jacob and Justin) for dealing with data recovery issues from crashed computers.